New Success Story:Our Chatbot as a Pro-Code Agent in SAP Joule

Less searching, more convenience: For our Summarix product, we implemented our own Pro-Code Joule agent, which integrates our chatbot Summy into SAP Joule’s intuitive user interface via the open Agent-to-Agent (A2A) standard – enabling direct communication through SAP Joule instead of through a separate chat interface. Whether it’s information about employees, job skills, projects, references, or continuing education: a single query now provides transparent and traceable information that previously had to be compiled from multiple systems. The reference architecture developed for this purpose serves as the foundation for integrating additional agents via the A2A standard and for supporting future multi-agent scenarios involving standard, no-code, and Pro-Code agents.