A SAP Success Story:inpeek Summarix & Chatbot Summy

With the development of inpeek Summarix, we have revolutionized our sales processes based on the SAP Business Technology Platform. Summarix is much more than a documentation tool: it centralizes and structures all sales-related data—such as employee skills, experience profiles, and project references—in a single, intuitive system. It offers automated and customizable form creation, the Summy chatbot for AI-powered search, and analysis functions for deeper insights into our inpeek-specific skills and projects.

inpeek Summarix not only reduces the documentation effort for tenders and bids by around 60%, but also improves data quality and reusability. At the same time, Summy, the chatbot, enables a significantly faster search for suitable employees with the right qualifications and experience or matching reference projects that meet the specific requirements of a tender. The cornerstone of the chatbot function is the SAP HANA Cloud knowledge graph engine. It allows us to map Summarix data in a knowledge graph, thus placing a clear focus on the relationships and connections between individual entities (e.g., employees and projects). This, in turn, forms the basis for our AI-based chatbot, which, thanks to the knowledge graph, has an optimized data foundation at its disposal to answer complex queries about profiles and project references.

inpeek Summarix & Summy: Our successful duo not only saves our sales team time and resources—it is also the first and most comprehensive use case in the SAP Early Adopter Care Program for the knowledge graph! That’s why SAP collaborated with us to publish a success story about our project in October. More on this: