New Success Story:Digital HR Processes

Paper forms and data silos between supervisors, HR administrators, and HR consultants are a thing of the past at the City of Biel: As part of the digitization of HR processes in the SAP system, the city commissioned us to carry out the “Digital Support Processes ERP” project. We implemented an Employee Self-Service (ESS) using standard SAP Fiori apps and set up the most important personnel changes as end-to-end processes using SAP Processes & Forms.

Today, changes and updates are processed digitally and traceably, from the initial request through to storage in SAP. The HR teams no longer have to transcribe paper forms, and employees maintain their own personal data. Supervisors can see the status of a request at any time. Gradual expansions are already firmly planned.